SHIPPING & RETURNS
Shipping Policy
Local
Cleveland
Area
Pick-up is
available
I will begin creating your item from scratch as soon as you purchase it, please allow 4 weeks for this creation, although it maybe sooner. You may email me if your purchase is time sensitive, and I can give you a firm timeframe for its competition. Please allow an additional time for shipping. If you are located in the Cleveland area, I'd be happy to meet you for a local pick-up. Just leave contact instruction as you check out. 😊
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**HOLIDAY EXCEPTIONS**
Please note that due to increased volume items purchased near major holidays will need to be made as far ahead as possible. I am setting a cut-off for Christmas Orders on
November15th. I realize this seems early, but shipping was a nightmare last year, and I don't want to disappoint anyone. Thanks for your understanding.
Return Policy
Please remember that each item is handmade and will differ slightly from the images on this site. Your wood stain maybe a tad lighter, or the wood grain a little bolder, this only adds to the character of your Beastie Box and makes her more unique!
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However, if your Beastie Box is broken, somehow defective, or was damaged in transit please take pics and email me right away. I will do everything I can to fix the problem in a timely manner. Accidents can happen, though we try our best, so please be considerate in the unlikely event you are not pleased with your Beastie Box.